Privacy Policy

PRIVACY POLICY

Ecognosis respects the privacy of its visitors (users) to its website. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website at Ecognosis (the "Website") or use our services.

By accessing or using our Website, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our Website.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

Personal information is data that can be used to identify you. We may collect:

  • Contact Information: Name, email address, phone number, or mailing address when you fill out forms, register for an account, or contact us.
  • Payment Information: Billing details, such as credit card information, if you make a purchase (processed through secure third-party payment processors).
  • Account Information: Username, password, and other details you provide when creating an account.

b. Non-Personal Information

Non-personal information does not directly identify you. We may collect:

  • Usage Data: Information about how you interact with our Website, such as pages visited, time spent on the Website, and referring URLs.
  • Device Information: IP address, browser type, operating system, and device identifiers.
  • Cookies and Tracking Technologies: Data collected through cookies, web beacons, and similar technologies to enhance your experience and analyze Website performance.

2. How We Collect Information

We collect information in the following ways:

  • Directly from You: When you submit forms, create an account, make a purchase, or communicate with us.
  • Automatically: Through cookies, analytics tools, and other tracking technologies as you navigate our Website.
  • From Third Parties: From service providers, business partners, or social media platforms (e.g., if you log in using a third-party account).

3. How We Use Your Information

We may use your information for the following purposes:

  •  To provide, operate, and maintain our Website and services.
  • To process transactions and fulfill orders.
  • To communicate with you, including responding to inquiries and sending updates or promotional materials (with your consent where required).
  • To improve our Website, services, and user experience through analytics and feedback.
  • To personalize content and advertisements.
  • To comply with legal obligations and protect our rights, property, or safety, or that of our users.
  • To detect, prevent, and address technical issues or fraudulent activity.

4. How We Share Your Information

We do not sell your personal information. However, we may share your information with:

  • Service Providers: Third parties that perform services on our behalf, such as hosting, payment processing, analytics, or marketing.
  • Business Partners: With your consent, we may share information with partners for co-branded services or promotions.
  • Legal Authorities: If required by law, court order, or to protect our rights, we may disclose your information to law enforcement or other authorities.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Enhance your browsing experience (e.g., remembering your preferences).
  • Analyze Website usage and performance.
  • Deliver personalized content and advertisements.

You can manage your cookie preferences through your browser settings. However, disabling cookies may affect the functionality of our Website.

6. Your Choices and Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you.
  • Correction: Request corrections to inaccurate or incomplete information.
  • Deletion: Request the deletion of your personal information, subject to legal obligations.
  • Opt-Out: Opt out of marketing communications or certain data processing.
  • Data Portability: Request a transferable copy of your data.

To exercise these rights, please use our contact form or send postal mail to the address below. We may require verification of your identity before processing your request.

7. Data Security

We implement reasonable technical and organizational measures to protect your information from unauthorized access, loss, or misuse. However, no system is completely secure, and we cannot guarantee absolute security.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. When no longer needed, we securely delete or anonymize your information. 

9. Third-Party Links

Our Website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties. We encourage you to review their privacy policies before providing any information.

10. International Data Transfers

If you are located outside the United States, your information may be transferred to and processed in the USA or other countries where our service providers operate. We take steps to ensure your data is protected in accordance with applicable laws.

11. Children’s Privacy

Our Website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If we learn that we have collected such information, we will take steps to delete it.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will take effect on the date it is posted.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, use our contact form or send postal mail to: Infergy, Inc., PO Box 40445, Grand Junction, CO 81504